Obtaining just done (3/eighteen) a flight from Miami Airport to Philadelphia, we located which the service from the Miami Airport by the American Airline folks wasn't consistent with effective or professional service. We were given incorrect directions to our Examine-in spot, then again once we experienced to obtain in line for the stability Examine. We were being sent to the wrong spot for that function.
Hardly ever I repeat never will I select American Airlines. Again.Completely unprofessional staff within the ticket agent to flight attendants. Each of the jokes I have listened to about it becoming a †cattle hauler †airline is however genuine in my the latest knowledge.very unhappy.
Ticket #2836 Dallas, Tx to Lawton, Ok March 20th did NOT join from Raleigh, NC flight 168….was in excess of booked and flight did not make it to Dallas for connecting flight. They reported they didn't Possess a resort for me in Dallas, I was stuck at airport til early morning of three/21/sixteen…this caused me to pass up on a daily basis of work & it was the most miserable night time of my existence…they gave me a foodstuff vocher for $12 for meal which I had to add income way too, to try to eat!
I just lately took a flight from JFK to St Thomas over a Saturday eight am flight and had quite possibly the most helpful, successful knonwledgable flight attendant she was fantastic. I'd personally love to many thanks her for earning my vacation more fulfilling.
consumer service agent with the “know-howâ€/Net team named lisa essentially HUNG UP on me when i was chatting. i’ve by no means experienced this kind of bad encounter just before. she was exceptionally impolite just before hanging up.
On seven/eighteen/14 my husband And that i have been with your flight sixty seven from BCN to Jfk. We boarded the aircraft and found that it experienced no wifi or amusement alternatives within the seat. If the food was served we questioned the flight attendant If your food had any peppers(the vegetable) in it as being the “hen†as well as other ingredients ended up unrecognizable. My spouse is very allergic to peppers and he had to be specified there have been none. The attendant said she had no idea of what the meals ingredients were in possibly range so he didn't check these guys out consume. How tough wouldn't it be for the catering dept to send a listing of ingredients for this type of challenge? The aircraft by itself was previous and warn on the inside. When acquired on the airplane, the mentor portion smelled of fecal subject and it took rather a while with the smell to dissipate.
Incredibly unhappy re insufficient acknowledgment of any pain I encountered. Seems like a straightforward courtesy.
make sure you allow me to know the position of my refund. originally, i booked aa#2602 from san francisco to chicago on friday, april 29th.
We flew Pretty much within vision with the location, and after that the captain came on and stated the technological issue was performing up, and in lieu of landing where by our desired destination was, they required to convert again to acquire it serviced by persons which could really do that.
Distressing enough to pay a high selling price to the spherical-journey ticket, distressing plenty of that there was a end —— I have experienced a number of non-stoppers likely to Cleveland from Albany up to now. It can make me concerned about traveling.
just after arrival at airport I had been informed which the flights were overbooked and I could reach Dallas the subsequent morning but not to Las Vegas.
Hi my identify is larneta And that i flew with American Airways for The 1st time to complete a suprise bridal shower for my best friend,but when I landed my baggage was not there.they sent my baggage to Wisconsin. Ihad Anything for that suprise bridal shower in Individuals bags.I couldnt decide why they where in Wisconsin And that i didnt care I just needed them to become wherever I was without delay.So I needed to cancel anything. All her spouse and children and his family and friends.I had been pretty much crying inside the airport she didnt even know I was there I came early just for the suprise.
– Flip your approach also to not take care of The client like Grime. Comprehend that they are your ‘bread and butter’ and devoid of them you wouldn’t be in operation in the slightest degree.
You will find there's Center aged African American female with a brief hair Minimize and glasses at your Philadelphia Airport area who refused to present me her full title After i requested it as a result of her despicable attitude. She eventually instructed me her title was “D†and hid her name badge as she said this. “D†isn't going to are worthy of a work in client service and especially not in the first class sign in place where I encountered her. As I rushed previous the extended TSA line for the self service ticketing counter with only forty minutes till my flight departed I was satisfied to discover there was a free of charge kiosk. I began to retrieve my reservation and midway via this process “D†walked as much as me and said “This can be for top notch passengers only†I appeared up through the monitor perplexed due to the fact there wasn’t any indicator or indicator which the kiosks had been top notch kiosks and Moreover I wondered how “D†understood I used to be or wasn't top quality and why she would make this kind of an assumption. I replied “Justification me?†“D†condescendingly said “These kiosks are for top quality travellers onlyâ€.